Monty's Farm Park Ticket Portal

Privacy Policy

Monty's Farm Park Privacy Policy

This website is committed to protecting and preserving the privacy of their visitors. This Privacy Policy contains an explanation of what happens to personal data that you choose to provide, or that is collected from you whilst you visit this site.  This notice explains how this happens and tells you about your privacy rights…

Any personal data collected by this website will be treated as confidential and in compliance with the rules and regulations of General Data Protection Regulation (May 2018) and Data Protection Act 1998.  This Policy may be updated at any time so please return to review it in the future.

WHAT INFORMATION IS COLLECTED?

In running and operating this website, data and information relating to you and your use of the site, is collected and processed.  This data and information is detailed below:

Details of visits to this website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist in understanding how visitors use this website.

Information, including names, email addresses and location that visitors may voluntarily provide, as a result of filling in contact forms on the website

Information provided to us when visitors communicate electronically for any reason, e.g when making a purchase or enquiry.

HOW WILL MY INFORMATION BE USED?

Your personal information will only be collected, used, processed and stored with a valid reason for doing so which may include:

To create a contract with you: When there is a legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
When you consent to it: Your permission and consent will always be asked for, to hold and use health and medical information.

Your information will not be shared with any other third party without your consent, except if required to do so by law.

HOW LONG WILL MY INFORMATION BE STORED FOR?

Your information (including medical and health information) will be kept for no longer than is necessary and only for the purposes in which the personal data was intended and collected for.

WHAT ARE COOKIES?

Cookies are used to record aggregate statistical information about the visitors to a website and the use that visitors make of the website. When collected, this information is used to improve the website and further enhance the visitor experience and may be shared with external advertisers, which are non related to this website.  Please note that no personally identifiable information is recorded.

The cookies may also be used to gather information about your general internet use to further assist in developing the website. Where used, these cookies are downloaded to your computer automatically and stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate, to help improve this website and the service that is provided to you.

This website uses third-party cookies to measure the use of the website, including the number of visitors, how frequently pages are viewed, and the city and country of origin of users. This helps to determine what is popular and can influence future content and development. For this purpose, Google Analytics is used to measure and analyse usage of the website. The information collected by this website will include IP Address, pages visited, browser type and operating system. The data will not be used to identify any user personally.  Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

WHERE IS MY INFORMATION STORED?

Your information is stored in a secure location with suitable encryption protection.

HOW CAN I ACCESS THE INFORMATION YOU HOLD ON ME?

You can, at any time request to see any information that this website holds on you.

You can submit a request at any time by contacting via email:info@montysfarmpark.co.uk

It is important that your personal information is accurate and up-to-date.  You can at any point, ask for your information to be updated or removed if you think it is inaccurate, or to stop using your personal information if there is no need for us to keep it.

HOW IS PERSONAL INFORMATION REMOVED?

Any information that is no longer required to be held, will be destroyed via paper shredding and deletion of emails and any electronically stored data.

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Monty's Farm Park. References to "our Website" or "the Website" are to montysfarmpark.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie

Name

Expiration Time

Purpose

Shopping Basket

PHPSESSID

24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent

dtAnalyticsConsent

1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics

_ga
_ga_container-id

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data

_gid

24 hours

_gat_tracker-name

1 minute

Microsoft Clarity

_clck

1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.

_clsk

1 year

CLID

1 year

ANONCHK

1 year

MR

1 year

MUID

1 year

SM

1 year

New Relic

__cfduid

1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Monty's Farm Park
Ardardan Estate, Cardross, Argyll & Bute
G82 5HD

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.